Publisher review:Factory Nova allows you to communicate with your clients regarding the projects in one centralized place. Factory Nova allows you to communicate with your clients regarding the projects in one centralized place.
Make your work transparent to your clients and they will feel much less stress working with you. At any time, 24 hours a day, they will be able to see the status of the project, the latest developments, and even assign tasks to the team members — all without you lifting a finger!
Store all data in a project context, which will make it much easier for you and your clients to find information relative to a particular project when it is needed. Tasks, files, discussions, knowledge base entries, even emails are located inside a project where they were created. When you go inside a project, all the important information about it is only a few clicks away!
Features:
Roles for team members Define flexible roles for team members for every project. The same person could be a manager in one project and a developer in another one. Use role templates to quickly assign roles to the team members and save already assigned roles as templates for easy re-use in the future. Project overview Have a quick overview of all activity in every project on a special page, see tasks statistics for all team members (the number of open and completed tasks for each person). Quickly jump to the list of tasks assigned to a particular team member. Tasks tree Work with your tasks using a tree, or look at them using a flat list — both options are available! Factory Nova uses advanced technique to quickly load tree branches for you without page reloading. The already opened branches are transparently saved and next time you will open the same project — proper branches will be automatically opened for you. You can also quickly modify the task parameters directly from a task tree, no need to open a task page. Ajax-based Gantt chart Gantt chart displays the tasks in the project on a time line. This helps to quickly see the big picture and plan the milestones for the project. The dynamic Ajax-based Gantt chart in Factory Nova not only allows you to see the tasks on the timeline, but it also has an editing interface — quickly add the tasks to the timeline, move the tasks on the timeline, change the tasks duration and dependencies, yes, right on the timeline. You can also create multiple Gantt charts for the same project which is great if you are working on a big project and need to manage its subsections separately. Smart sorting Smart sorting for tasks — the most important tasks (based on priority, deadline and status) are always displayed at the top. Overdue tasks are marked with red and due today tasks are marked with yellow. Smart sorting for projects — projects with problems (with overdue tasks) or projects that require your attention (with due today tasks) are put at the top of the list and are marked with red or yellow respectively. Manual sorting Sort any list (tasks, discussions, kb articles) manually by any available column. With an advanced "pin sorting" functionality you can even sort by several columns at once! Relative links Easily link a task to another task or to a knowledge base article or to a discussion post or to an email message. Conveniently see relations between various entities in the project and easily browse all the project’s data. Convert data inside a project Quickly convert an email into a task (all attachments will also be automatically attached to the task), a task into a discussion, a discussion into a knowledge base article, etc. After the conversion the two entities will be linked to each other automatically via a relative link. Tags Tags are simple words or phrases. Use tags to mark tasks that should be completed for a certain milestone or for a certain version of the software that you are developing. The freeform nature of the tags makes them perfect for organizing the tasks in the projects the way you want. For each tag you can set a priority which will be taken into account in the default tasks sorting — the tasks which are marked with tags with higher priority will be displayed at the top. Project cloning Easily clone any data (tasks, discussions, kb articles, files) from one project into another. Create a default project with the tasks and other data which you need at the start of each project and then quickly clone this data into every new project to avoid entering it again each time you begin the work with a new client. Filters Use powerful filters for tasks to see only the tasks that you are interested in (filter by status, priority, assignee, tags, deadline, date of modification, keywords). Save filters for easy re-use in the future. Ajax-based editing Use Ajax feature to quickly edit various elements on the pages without page reloading. This helps to make the work with the information in the project much more easier and convenient — not only for you, but for your clients too! Email notifications Receive email notifications about a changed task if you’ve created the task or it is assigned to you. Receive email notifications about all changes in the project (such as new posts in the discussions, new knowledge base articles, new uploaded files, etc) by subscribing to the project. Your clients will also be able to receive the same notifications. Tasks discussion Discuss tasks publicly or via a private discussion which is not visible to your clients. See all the communication regarding the task on the task page. Complete task history Every change that is made to a task by any team member is logged, so you can always see how the task was evolving through time (track deadline, status, progress changes and more). Track working time Track time that was spent on every task by each team member. The working time is logged in the task history and you can quickly see how much time was spent on the task, by whom and and when exactly. The time can either be specified directly or you can use a dynamic timer — just click a play button when you start working on the task and click on the stop button when you are finished. Upload files Upload unlimited number of files to a task (also, to a discussion post, to a knowledge base article or directly to a project) and discuss each of them in a separate file discussion. Thumbnails are automatically generated for all uploaded images. Optionally, upload big files via FTP and then quickly attach them to any entity inside a project. File discussion Discuss any uploaded files. This is especially interesting for discussing images because an image will be displayed at the top of the discussion. And it will even be resized exactly to the size of your browser window (if required). Flash movies are also displayed inline on the file discussion page. File versioning Upload multiple versions of the same file and discuss each version separately. This is great for discussing site designs, site specifications and any other evolving content. Project discussion Discuss project ideas with your clients or with the project team (with an ability to create private categories, which your clients won’t see) in a separate discussions module available in every project. Close finished discussions and thus remove them from a discussions list — concentrate only on what is important. Knowledge Base Store important information about the project, like access password, contact details, whitepapers, specifications in an integrated knowledge base available in every project. Email integration Receive emails using a POP3 account directly in Factory Nova. Reply on emails from Factory Nova and an email discussion will be created for you automatically. Manage emails Mark emails as important with a click of a button. Important emails are displayed at the top of the emails list for your convenience. Mark emails as processed with a click of a button. Processed emails are put at the bottom of the emails list and do not clutter the view. Mailbox for every project Optionally setup a separate email account for any project and Factory Nova will automatically store all emails coming to this account inside a proper project. Fulltext search Search through all the project data with an integrated fulltext searching feature. Limit the search by a certain project or entity in the project (tasks, discussions, knowledge base, etc). Ajax-based live search That's a great time saving feature. Just type in part of the task name in a text box above the tasks tree/list and Factory Nova will quickly find the task you are looking for. This also works for knowledge base articles, discussions, files and emails. RSS subscription There are multiple ways to get notified when something new is happening in Factory Nova — you can use traditional email notifications for this or you can subscribe to various RSS feeds available in the project and read about new tasks, changed tasks, new task comments and many other things in your favorite RSS reader.Private label Brand the interface with your own logo, title and tagline at no extra cost. Multiple languages support The product comes with two languages installed out of the box: English and Russian. Additional user-submitted language packs Requirements: ยท MySQL version 3.23.54 or higher (4.0.18 or higher recommended).
Factory Nova 1.3.1 is a PHP script for Customer support scripts design by Stuffed Guys, Inc..
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
Factory Nova allows you to communicate with your clients regarding the projects in one centralized place.
Operating system:Windows / Linux / Mac OS / BSD / Solaris
Factory Nova 1.3.1 script details 
